top of page

Privacy Policy

1. Introduction

At Carla Richards Personal Training & Sports Massage, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how personal information is collected, used, and protected when you visit carlarichards.pt, contact us, or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Information

Information that you voluntarily provide when contacting us or booking services, including:

  • Name

  • Email address

  • Phone number

  • Health or fitness information relevant to training or massage services

Technical Information

When you visit the website, certain information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Pages visited on the website

  • Time and date of visits

This information helps us improve the performance and usability of the website.

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and communication

  • Provide personal training and sports massage services

  • Manage bookings and appointments

  • Improve the website and services offered

  • Comply with legal obligations

We only collect and use personal data where there is a lawful basis to do so under applicable data protection laws.

4. Legal Basis for Processing Data

Under the General Data Protection Regulation (GDPR), personal data may be processed based on:

  • Your consent

  • The performance of a service or contract

  • Compliance with legal obligations

  • Legitimate business interests

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

Personal data is only stored for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

6. Sharing Your Information

Your personal data will not be sold or shared with third parties except in the following circumstances:

  • When required by law

  • When necessary to provide a service you have requested

  • When using trusted service providers (such as website analytics tools)

Any third‑party services used will also comply with applicable data protection laws.

7. Cookies

This website uses cookies to improve user experience and analyse website traffic.

For more information about how cookies are used, please refer to the website’s Cookie Policy.

8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to data processing

  • Request transfer of your data (data portability)

To exercise these rights, please contact us using the details below.

9. Third‑Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any external sites they visit.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or website operations.

Any updates will be published on this page.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Carla Richards
Website: carlarichards.pt
Phone: +351 926 671 132

bottom of page