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Terms & Conditions

1. Introduction

Welcome to the website of Carla Richards Personal Training & Sports Massage. By accessing and using this website and the services provided, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this website or book any services.

These Terms apply to all visitors, clients, and users of the website.

2. Services Provided

Carla Richards provides services including but not limited to:

  • Personal training sessions

  • Online training sessions

  • Sports massage therapy

  • Fitness consultation and assessments

Services may be delivered at the client’s home, outdoor locations, or online, depending on availability and agreement with the client.

All services are subject to availability and may be modified or discontinued at any time.

3. Booking & Payment

Appointments must be booked in advance via phone, email, or through the website.

By booking a session, you agree to:

  • Pay the agreed fee for the service

  • Provide accurate personal and health information when required

Payments may be required prior to the session or immediately after the service is delivered, depending on the arrangement.

Prices may change at any time, but confirmed bookings will not be affected.

4. Cancellation Policy

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice.

Failure to provide sufficient notice may result in:

  • A cancellation fee, or

  • The session being charged in full.

This policy ensures fair scheduling and availability for all clients.

5. Health & Medical Conditions

Clients must complete any required health questionnaire or PAR-Q form before beginning training or treatment.

By participating in personal training or massage services, you confirm that:

  • You are physically able to participate in exercise or treatment

  • You have disclosed any relevant medical conditions, injuries, or medications

If you have a medical condition, you may be required to obtain medical clearance from a doctor before participating.

6. Liability Disclaimer

While every effort is made to ensure safe and effective training and treatment, participation in physical activity carries inherent risks.

Carla Richards is not liable for any injury, loss, or damage resulting from:

  • Participation in training sessions

  • Exercise performed outside of supervised sessions

  • Failure to follow professional instructions

Clients participate in all services at their own risk.

7. Confidentiality

All personal information shared by clients will be treated as confidential.

Client information will not be shared with third parties except where required by law or where consent has been provided.

8. Website Use

All content on this website, including text, images, and materials, is the property of Carla Richards unless otherwise stated.

You may not:

  • Copy or reproduce website content without permission

  • Use the website for unlawful purposes

  • Attempt to damage or interfere with the operation of the website

9. Privacy

Any personal information collected through the website will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

For more information, please refer to the website’s Privacy Policy.

10. Changes to Terms

Carla Richards reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website or services after changes are posted constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Carla Richards
Phone: +351 926 671 132
Website: https://www.carlarichards.pt

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